Camunda Platform 8 SaaS Status

All Systems Operational

About This Site

Camunda Platform 8 SaaS is a hosted service for the Camunda Platform that runs on the Amazon Web Service (AWS) and Google Cloud Platform (GCP). Like any service, it might undergo availability changes from time to time. When availability changes, Camunda makes sure to publish current service status information here.

Connectors Operational
90 days ago
99.61 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
Modeler Operational
90 days ago
100.0 % uptime
Today
Operate Operational
90 days ago
99.68 % uptime
Today
Optimize Operational
90 days ago
99.68 % uptime
Today
Tasklist Operational
90 days ago
99.68 % uptime
Today
Token Issuing & Authentication ? Operational
90 days ago
99.97 % uptime
Today
Zeebe Operational
90 days ago
99.69 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 5, 2025

No incidents reported today.

Nov 4, 2025
Resolved - The issue has been resolved.
We apologize for any inconvenience caused and thank you for your patience.

Nov 4, 00:49 CET
Monitoring - A fix has been implemented and we are monitoring the situation to ensure stability. Further updates will be provided as necessary.
Sydney, Australia (syd-1)

Nov 4, 00:38 CET
Investigating - We are currently investigating reports of user seeing 404 when navigating to Operate, Tasklist and Optimize due to issues with Authentication. Our team is working to identify the cause and implement a solution.

Affected Regions: Sydney, Australia (syd-1)

Nov 4, 00:05 CET
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved.
Oct 30, 19:30 CET
Monitoring - We are in the process of rolling out the configuration fix across our fleet of clusters. The rollout is being performed gradually. We are closely monitoring all environments as the update progresses.
Oct 30, 19:24 CET
Identified - Camunda Clusters running version 8.8 with app-integrations enabled are currently experiencing a service disruption affecting Connectors; when using this early access alpha feature.

We’ve identified the root cause as a malformed configuration introduced in this version. A software fix has been developed and is currently undergoing testing in our integration environments.

Oct 30, 18:25 CET
Investigating - We are currently investigating issues with Connectors after an upgrade to 8.8. Our team is working to identify the cause and implement a solution.
Oct 30, 17:54 CET
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Resolved - The incident has been resolved. The fix has been successfully deployed to all production systems, and normal operation has been fully restored.
Oct 28, 17:02 CET
Update - We have developed a fix addressing the Control Plane health logic issue. The update is currently being tested and validated in our development and staging environments to ensure stability before production release.

We’ve also completed triage of all Enterprise clusters to ensure the issue is not affecting the interactions in our SaaS Console.

Oct 28, 14:28 CET
Identified - We’ve identified an issue with the health evaluation logic in our Control Plane and are actively working on a fix.

In the meantime, we’re manually triaging affected clusters to move them out of the “Update” state.

The Camunda cluster itself is available and not affected from this.

Oct 28, 13:51 CET
Investigating - We are currently investigating alerts of stuck updates. The health information in our SaaS Console calculates that the update process is ongoing. However, the update is already finished.

We identified that the health logic incorrectly takes into account the legacy importer from the prior version.

Impact: Incorrect health states in our SaaS Console and issues by dependent systems that take the health state into account.

Affected Versions: Clusters that were updated to SaaS Generation 8.8gen2

Oct 28, 12:42 CET
Completed - The scheduled maintenance has been completed.
Oct 28, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:00 CET
Scheduled - We will perform a database maintenance for Web Modeler.
During the duration of the maintenance window, Web Modeler will not be available.

Oct 24, 09:33 CEST
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.